How do I send in documents to the marketplace? and Why do I need to send documents to the marketplace? Why does the marketplace never get the documents I mail them? If I get a letter from healthcare.gov how do I know it’s legit?
The healthcare marketplace may ask you to send in documents to verify your citizenship or your income.
Why does this happen? When you sign up for a plan and what you enter on the application doesn’t match up with records they have. This is when they might ask you to send in documents to verify that the information you put on your application is correct.
If you are asked to send in documents to the marketplace there are two ways to submit them. The first (and easiest and quickest) way to do so is to log onto your marketplace account click on your application. On the left hand side there is a list of options you need to click on application details. On the application details page it has a place where you can upload your documents. If for some reason that option is not available to you you can mail in the documents.
The address for the marketplace is:
Supporting Documents
Health Insurance Marketplace
Department of Health and Human Services
465 Industrial Blvd.
London, Kentucky 40750-0001
An important thing to keep in mind when submitting documents is that on EVERY SINGLE PAGE YOU SUBMIT you need to write:
If you do not write this information on EVERY SINGLE PAGE (especially when you are mailing the documents in) then they will not even bother looking at it they will just shred the information. This could be a reason why when you mail in your documents they say that they never received anything.
If you receive a letter from healthcare.gov and you are not sure if it is legit or not you can always call the marketplace to verify it. The healthcare marketplace phone number is 800-318-2596.
Katharine Bristow
If you liked this blog, check out: Why is there an Open Enrollment?
We assists small groups and individuals in providing and understanding health insurance plans. We have built our business on helping property & casualty agents and financial advisers consult with their clients to have clear health care coverage for their clients.
At our agency, we take your privacy seriously. Unlike big insurance agencies that sell your information to high-pressure agents, we only use it to connect with you personally. This way, we can ensure that you get a plan that's tailored specially for you.
